Redefining Apple Care in South Africa

Where Innovation Meets Excellence

From a single vision to transform Apple repair services across South Africa, Appleworx has grown into the nation's most trusted Apple specialist network, delivering unparalleled quality and service.

Our Journey Get In Touch

Greg Baptist

Founder & Managing Director

"Every device tells a story. Our mission is to ensure that story continues."

Our Journey

From humble beginnings to becoming South Africa's premier Apple repair network

2018

The Spark of Innovation

Greg Baptist, a former Apple technician with a passion for excellence, recognized a gap in quality Apple repair services across South Africa. Armed with expertise and determination, he founded Appleworx in a modest workshop in Johannesburg.

2019

Building Trust

Through word-of-mouth and exceptional service, Appleworx quickly gained a reputation for reliable repairs using only genuine parts. Our customer base grew from dozens to hundreds as South Africans discovered they didn't need to compromise on quality.

2021

Expansion & Innovation

Recognizing the demand for quality pre-owned Apple devices, we expanded our services to include a carefully curated selection of refurbished iPhones, iPads, and MacBooks, each restored to like-new condition.

2024

Leading the Future

Today, Appleworx stands as South Africa's most trusted Apple specialist, having repaired over 12,000 devices and maintaining a 98% customer satisfaction rate. We continue to innovate and set new standards in the industry.

Our Core Values

The principles that guide everything we do

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Quality Excellence

We never compromise on quality. Every repair uses genuine parts and follows Apple's exacting standards, ensuring your device performs like new.

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Customer First

Your satisfaction drives our success. We provide transparent pricing, clear communication, and support that goes beyond the repair.

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Innovation

We continuously invest in the latest tools, training, and technology to stay at the forefront of Apple repair techniques and services.

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Expert Craftsmanship

Our technicians are Apple-certified experts with years of experience, delivering precision repairs you can trust.

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Sustainability

We promote device longevity and reduce electronic waste through quality repairs and responsible recycling practices.

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Local Empowerment

As a South African business, we're committed to creating jobs, developing local talent, and serving our communities.

Meet Our Team

The passionate experts behind Appleworx's success

Cole Hayden Baptist

Web Designer

Creative designer responsible for crafting Appleworx's digital presence and user experience.

Thomas Mbeki

Customer Experience Manager

Ensures every customer receives exceptional service and support throughout their repair journey.

Lerato Ndlovu

Quality Assurance Specialist

Meticulously tests every device after repair to ensure it meets our rigorous quality standards.